Welcome to Bash The Bug IT Solutions ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.
1. Information We Collect
We collect personal information that you voluntarily provide to us as well as information that is automatically collected when you use our services.
1.1. Information You Provide to Us
- Contact Information: Your first and last name, email address, postal address, and phone number.
- Business Information: Your company's name, your job title, and other details related to your business inquiry.
- Communications: Information you provide when you contact our support team, send us an email, or communicate with us in any other way.
- Project Details: Information and files you provide concerning a project or service request.
1.2. Information We Collect Automatically
- Log and Usage Data: Our servers automatically collect information when you access our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of access.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. See Section 4 for more details.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
- To Provide and Maintain Our Services: To fulfill contracts, deliver the IT solutions you requested, and manage your account.
- To Improve Our Services: To understand how our services are used, identify trends, and develop new products, features, and functionality.
- To Communicate With You: To respond to your comments, questions, and requests, and to provide customer service and support. We may also send you technical notices, updates, security alerts, and administrative messages.
- For Marketing Purposes: To send you promotional materials and information about our services, with your consent where required. You can opt-out of receiving marketing communications at any time.
- For Security and Compliance: To protect our services, prevent fraud and abuse, and comply with legal obligations, such as responding to court orders or government requests.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- With Trusted Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., cloud hosting, data analytics, email delivery). These providers are contractually obligated to protect your data and are prohibited from using it for their own purposes.
- During Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- To Comply with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze site traffic, and for performance monitoring. Cookies are small text files stored on your device. We use:
- Essential Cookies: Necessary for the website to function and cannot be switched off.
- Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site (e.g., Google Analytics).
- Functionality Cookies: Enable the website to provide enhanced functionality and personalization.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
5. Your Data Protection Rights
Depending on your location (e.g., within the European Economic Area or India), you have certain rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent – You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise any of these rights, please contact us at privacy@bashthebug.com. We will respond to your request in accordance with applicable data protection laws.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions, comments, or concerns about this Privacy Policy, please contact us:
By Email: privacy@bashthebug.com
General Inquiries: info@bashthebug.com
By Phone: +91-7705991540